Shipping/Returns/Exchanges/Jewelry Care

Shipping

Madaleine's Designs are ready and available for shipping at the time of purchase.  Payment can be made using credit card via Paypal, Square, Cashier check or Money Order. I ship orders once payment is received. I will stay in touch via email regarding tracking. Allow 3-5 days for delivery. All shipping goes thru USPS Priority Shipping effective 1/1/2016. 

Returns & Exchanges

All sales are final. An item may be returned for exchange or repair due to a manufacturer's defect, with accompanying original receipt as proof-of-purchase.

Note: Slight irregularities and variations in silversmith work and Leather or in natural stone colors and inclusions are characteristic of the uniqueness and individual hand-craftsmanship of the product and should not be considered defects.

Jewelry Care 

Taking care of your silver plated, Swarovski crystal, glass, Semiprecious Jewelry.

1.Keep your Swarovski crystal jewelry in a dry jewerly box or pouch.

2.Take off your Swarovski jewelry every time you handle water, when you apply hairspray or lotion. These substances are too abrasive and will wear away at special coating and take away the crystal sparkles.

3.For wear smudges on your crystals use a soft and lint free cloth to polish your crystals.

4.If you have sticky residues you can use lukewarm water and ph neutral base soap to wash and then dry and polish with the soft lint free cloth.

5.Taking care of your Swarovski crystal jewelry is easy, and guarantees your jewelry will keep its sparkles for years and years to come.