Returns and Refunds

Updated 8/20/21

I gladly accept returns and exchanges. Please contact me within: 7 days of delivery, and ship items back within: 14 days of delivery. We provide handcrafted artisan jewelry that at times maybe slightly irregular, or have natural gemstone variable characteristics. These are not considered as defects or damages. Our products are handcrafted therefore unique and one of a kind from the artisan’s inspiration.

We accept returns with in a week of delivery and with email notification. Refunds are for credit only minus $1.00 restock fee.Credit Card payments subject to $2.50 transaction fees.

Cancellations

I don’t accept cancellations on custom or personalized work. All custom and personalized work will need to be paid in advance. Please contact me if you have any problems with your order.

Cancellations on Classes or Beading Services require 24 hours advance notice. Reschedules will not received any penalties. Late cancellations maybe subject to a cancel fee. Tool deposit of $10, Is returned upon receipt of working tools. If Tools are not returned within 10 business days. Client forfeits tool rental deposit.