Shipping & Handling
effective 8/4/2026
We ship via USPS. We offer choice of USPS Priority- Insured $10.00, USPS First Class – Uninsured $5.50 at check out. We have added UPS Ground – uninsured $5.50, and UPS Ground – Insured $7.50. All items are shipped once payment is received. An email notification to include tracking # is sent on the date item ships.
I now ship USPS and UPS. The USPS and UPS provides insurance for the products I ship, and guarantees I can replace items damaged or lost. Courtesy shipping goes thru USPS First Class, unless you choose differently. FedEx is available in the flat rate only – $10.95. Shipping in the USA only.
Items on Back Order may take more shipping time. Please allow up to 90days for delivery. We’ll send tracking information via email. We will send email confirmation once package is confirmed delivered.
Returns & Refunds
Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we can’t offer you a full refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. We provide handcrafted artisan jewelry that at times maybe slightly irregular, or have natural gemstone variable characteristics. These are not considered as defects or damages. Our products are handcrafted therefore unique and one of a kind.
Several types of goods are exempt from being returned. I don’t accept cancellations or returns on custom or personalized work. All custom and personalized work will need to be paid in advance. Please contact me if you have any problems with your order.
Additional non-returnable items:
- Gift cards
- Custom made jewelry
To complete your return, we require a receipt or proof of purchase.
There are certain situations where only partial refunds are granted:
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
- Any item that is returned more than 30 days after delivery
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item.
The refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at ad***@***************ns.com.
Sale items
Only regular priced items may be refunded. Sale items cannot be refunded.
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at ad***@***************ns.com and send your item to: 402 Valona Loop Round Rock, TX 78681.
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and they will find out about your return.
To return your product, you should mail your product to: 402 Valona Loop Round Rock, TX 78681.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Contact us at for questions related to refunds and returns.
ad***@***************ns.com